Monday 10 June 2013

Airlines in the United States

Airlines in the United States

I didn't originally look at US Airlines outside of the Alliances when I compiled the posts on Airlines and Carseats because there is generally far more information available about car seat use on planes for the US market, however as I am hoping to bridge the gap for lack of information especially in the UK I get that others may like to know just what US airlines allow:-) If there's any Airlines in the US that others think would be useful to include please do comment!

Alaska Airlines (AS)

Infants traveling on a regular fare are strongly recommended to be secured in an appropriate child restraint system (CRS). Lap infants sharing a seat with their parent may bring a child restraint seat on board provided there is an empty seat available for the infant. If the flight is full, the car seat will be checked at the gate using a claim-at-gate tag. The car seat will be returned to you at the gate upon arrival.
All child restraint systems must bear the following two required labels:
1. This restraint system conforms to all applicable federal motor vehicle safety conditions.
2. This restraint is certified for use in motor vehicles and aircraft. (in red lettering) (NOTE: Labels that indicate U.S. or Foreign Government approval or show the seat was manufactured under the standards of the United Nations are also valid.)
In addition to the standard CRS mentioned above, children between 22 to 44 pounds and 40 inches or less may use an Aircraft Safety Device (ACSD) for added security. Currently the AmSafe CARES Restraint is the only approved ACSD and must bear a label that reads:
FAA APPROVED IN ACCORDANCE WITH
14 CFR 21.302(d) APPROVED FOR
AIRCRAFT USE ONLY

Use of the ACSD is the same as use of any approved CRS. Any other child booster seats and other types of child restraints may not be used during take-off, landing, and surface movements regardless of what stamp/seal of approval these booster or harness devices carry.
The window seat is the preferred location for a child restraint system, although it may be placed in the middle seat if the window seat is vacant, or if the restraint system does not block access to the aisle. If you are uncertain, the Flight Attendant can assist in determining if middle seat is acceptable. For safety, a child restraint system must not be placed in the aisle seat. Child restraint systems are not permitted in the emergency exit rows, in the rows forward or aft of exit rows on any Alaska Airlines flight or in any bulkhead row seat (rows 1 and 6) on Alaska Airlines flights 001-999.

Hawaiian Airlines (HA)

For the safety of your child, Hawaiian Airlines recommends purchasing a seat for children under the age of two and using an approved child restraint system. A seat must be purchased for infants traveling in a child restraint seat. Infants traveling as a lap child (sharing seat with an adult) may bring a child restraint seat on board if: 1) there is an empty seat available for the infant and 2) the car seat bears the following two required labels:
  1. This restraint system conforms to all applicable federal motor vehicle safety conditions.
  2. This restraint is certified for use in motor vehicles and aircraft. (in red lettering) (NOTE: Labels that indicate U.S. or Foreign Government approval or show the seat was manufactured under the standards of the United Nations are also valid.)
Any other child booster seats and other types of child restraints may not be used during take-off, landing, and surface movements regardless of what stamp/seal of approval these booster or harness devices carry.
If the flight is full, the car seat will be checked at the gate using a claim-at-gate tag. The car seat will be returned to the passenger at the gate upon arrival.

Jet Blue (B6)
 



Infants and children may occupy a seat with or without a Child Restraint System (CRS). If the infant is not in a child restraint system, they must be able to sit upright. Use of booster seats, harness and vest restraints will not be allowed during the movement on surface, takeoff or landing, unless it is an FAA-approved device.
All special accommodations are left to the discretion of the Inflight crewmembers.
If checking a safety seat, it will not count as one of your checked bags and there is no fee assessed.
Child aviation restraint systems (CARES) are also certified by the FAA for use during all phases of flight including taxiing, takeoff, landing and during periods of turbulence. CARES is a belt-and-buckle device that attaches directly to the aircraft seatbelt. It is designed for children over one year old, weighing between 22 and 44 pounds



  • an infant safety seat should be placed in a window seat; it may be placed in a middle seat or aisle seat as long as the other seat(s) remain empty or occupied by another infant seat. An infant safety seat may not obstruct a customer's pathway to the aisle.
  • infant safety seats may not be placed between two individuals.
  • an infant safety seat may face backward if it is FAA approved and properly secured by the parent/guardian
  • only one lap infant will be assigned per row of seats on each side of the aircraft.
  • lap infants may not be seated in emergency exit rows 
  • any infant seat used during flight must remain secured to the passenger seat at all times, even when unoccupied.


JetBlue allows the use of FAA-approved infant safety seats secured to standard passenger seats. Safety seats must have the appropriate manufacturer's label.
Child Restraint Systems (CRS) manufactured between January 1, 1981 and February 25, 1985 must have one of the following labels: "This child restraint system conforms to all applicable federal motor vehicle safety standards." or "This restraint is certified for use in motor vehicles and aircraft."
Seats manufactured after February 26, 1985 must have an additional label which reads: "This restraint is certified for use in motor vehicles and aircraft."
Booster-type seats, vest and harness-type child restraint systems, lap-held child restraints or seats manufactured before January 1, 1981 are not acceptable


South West Airlines (WN)
  • Affordable Infant Fares are available that enable a Customer to reserve a seat for an infant and use his/her FAA-approved car seat.
  • A boarding pass is required.
  • Online checkin is available if the infant traveling on an Infant Fare is age verified
A birth certificate is required to validate the age of all infants under age two.

Proper use of a Child Restraint Systems (CRS) enhances child safety onboard the aircraft. For this reason, Southwest Airlines and the Federal Aviation Administration (FAA) strongly recommend that infants and small children who weigh under 40 pounds be secured in an appropriate CRS when traveling by air.
Be sure to check the width of your CRS. Although the width of aircraft seats varies, a safety seat wider than 16 inches is unlikely to fit, even if the armrests of the aircraft seats are moved out of the way. An ill-fitting safety seat will not provide adequate protection for your child.
The FAA has banned the use on board aircraft of certain types of CRSs that may be harmful to a child in the event of an aviation emergency. These include backless booster seats, safety belt extensions (commonly referred to as "belly belts"), and vest or harness devices that attach to an adult. Although some that were manufactured before the FAA's ban may carry an insignia and/or language indicating they are approved for aircraft use, please understand that they are no longer permitted. Please note that a CRS may not be placed in any aisle seat, an emergency exit row seat, or in a row directly in front of or behind an emergency exit row
  • Approved Child Restraint Systems
    • Many of these carry the FMVSS.213 insignia and/or language indicating that they are "approved for use in motor vehicles and on aircraft."
    • Any CRS manufactured between January 1, 1961 and February 25, 1985, must have the following label: "This child restraint device conforms to all applicable federal motor vehicle safety standards."
    • Any CRS manufactured since February 26, 1985, must have both of the following labels: "This child restraint device conforms to all applicable federal motor vehicle safety standards" and "This restraint is certified for use in motor vehicles and aircraft."
  • Harness-type devices approved by the FAA:
    • At this time, the FAA has approved only the AmSafe Aviation CARES, which is appropriate for children weighing between 22 and 44 pounds.
    • The AmSafe Aviation CARES must have a label indicating "FAA Approved in Accordance with 14CFR 21.305(d), Approved for Aircraft Use Only."
Spirit Airlines (NK)

A car seat that is an FAA approved child restraint system may be carried onboard the plane if a seat has been purchased for the child. Customers traveling with car seats are unable to sit in our Big Front Seats.  If the car seat cannot be accommodated in the assigned seat (e.g., car seat is too large), we will do our best to reseat the car seat and family to open seats where the car seat can be accommodated

Virgin America (VX)

Virgin America will accept FAA approved infant/child restraint systems (car seats or CARES harness) when the accompanying adult has purchased a seat for the infant/child.  If a seat has not been purchased and there is an empty seat next to the parent or if the parent can be relocated to an empty seat in the same cabin with an adjoining empty seat, the car seat may be brought onboard and placed in the adjoining seat for no fee.  It is important to note that to confirm that a child may sit in their car seat on Virgin America flight next to their parent, a seat should be purchased for the child.

The FAA recommends that children weighing less than 20 lbs. be placed in a rear-facing child restraint system. However, restraint systems are not required.

Safety seats manufactured between January 1981 and February 1985, are acceptable for use in commercial aircraft provided they bear the label, "THIS CHILD RESTRAINT SYSTEM CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY CONDITIONS." Seats manufactured after February 26, 1985, will be acceptable provided they have a second label in red lettering which reads, "THIS RESTRAINT IS CERTIFIED FOR USE IN MOTOR VEHICLES AND AIRCRAFT." Safety seats bearing the "UNITED NATIONS" label can be accepted for use on an aircraft.

Unacceptable restraint systems:

·       Unlabeled child safety seats or safety seats manufactured before January, 1981 cannot be used.
·       Vest and harness (besides CARES harness only) type child restrains or belly belts cannot be used during taxi, takeoff or landing.
·       Booster-type child restraint systems are not authorized onboard. The FAA has determined that these items do not provide adequate protection.

The following are additional procedures that must be followed:

·       No other guest can occupy the same guest seat with a child/infant seat.
·       During an emergency evacuation the child/infant seat should remain attached to the guest seat, and only the child should be removed from the aircraft.
·       While in use, all child/infant seat straps, especially shoulder straps, should always be in place per instructions provided by the seat's manufacturer whenever other guests are required to have their seat belts fastened and during turbulence
·       A window seat is the preferred location; however, other locations are acceptable provided that only persons responsible for the child occupy seats next to the child/infant.
·       The child/infant seat cannot be located in an aisle or exit row seat. It also cannot be located in the rows in front of or behind the exit row. If no vacant seat is available for the child restraint seat, it is considered carry-on baggage and must be stowed or checked.
·       During taxi, takeoff and landing, the child must occupy his or her child seat and have all harnesses properly fastened.
·       Virgin America will not supply child restraint systems for guest use.


Tuesday 4 June 2013

Bassinet (or Sky Cot) Availability on Star Alliance

Information for Airlines within Star Alliance that have Bassinet/Sky Cot/Cradle use on their aircraft

Air Canada (AC)

Bassinet policy
If you're travelling with an infant in Economy Class, you may request a bassinet in advance of travel by contacting Air Canana Reservations. However, we are unable to confirm availability until the time of your flight's departure.

Important:
  • bassinets are assigned on a first come, first served basis, subject to availability at time of flight departure;
  • bassinets may be provided in Economy Class only on the following aircraft:
    • Boeing 777-300 (77W)
    • Boeing 777-200 (77L)
    • Airbus 330 (333)
    • Boeing 767-300 (763)
  • for safety reasons:
    •  bassinets can be used only for infants weighing less than 12kg (25lbs) who are unable to sit upright;
    • the cabin crew is responsible for installing the bassinet once the seat belt sign has been turned off 

Air China (CA)
Infant Cradles
For routes other than Sao Paulo, passengers requesting an infant cradle should go to Air China's designated ticket offices in the departure city at least 48 hours prior to their flight departure time to request a cradle; For the Sao Paulo route, passengers should go to Air China's designated ticket offices at least 72 hours prior to their flight departure time to request a cradle. Remember to bring all travel documents for the adult passenger and the infant when you purchase tickets. Because the number of aircraft with cradles is limited, advance consultation with an Air China business department representative is recommended.

Air New Zealand (NZ)

Bassinets
On international fights, bassinet fittings may be installed on Air New Zealand Boeing 747, 777 and 767 aircraft. The bassinets are made up with sheets, a pillow and blankets and are designed for infants up to 8 months old (and weighing a maximum of 11.8kgs/26lbs).
When booking online, bassinets are identified with a bassinet icon, and when selecting a seat in a Bassinet Row with a bassinet fitting you will be asked to confirm that the infant will meet the criteria to use the bassinet. If the infant is more than 11.8kgs/26lbs or older than 8 months at the time of travel, they may not be able to use the bassinet and you may be moved to allow a suitably aged infant to use the bassinet. In this instance you will not be provided with a refund of any paid seat select fee. Please note that when selecting your seat online, not all seats in a Bassinet Row have bassinet fittings, those that do are indicated with a bassinet icon and states that it includes a bassinet.
If you are travelling with an infant aged between 8 months and 15 months (and weighing a maximum of 11.8kgs/26lbs) and have not pre purchased a bassinet seat, a bassinet seat may be allocated to you if one is still available at the time you check in on the day of travel.

ANA (NH)
Bassinets
Bassinets are provided on all international aircraft. Please book the bassinet when you make your reservation.
  • ・ Size: 85cm x 45cm x 33cm
    weight: maximum 10kg
  • ・ Please note that the bassinet seat position and number are limited.

Asiana (OZ)

Baby Bassinet Service

 
Qualification: Infants who are younger than two years, not taller than 76 cm and lighter than 14 kg, traveling on an international flight
Contents of Service: Asiana Airlines provides a Baby Bassinet for passengers who accompany infants and use international services.
In-flight baby bassinets are available upon reservation. Please note that the number of bassinets is limited, and are assigned in order of application.
The length, width and depth of the bassinet are 76 cm, 29.8 cm and 15.8 cm, respectively.
Infants who are 76 cm tall or taller, or who weigh 14 kg or more shall sit with the accompanying adults, and shall not use the baby bassinet, regardless of reservation status.
How to Apply: Contact Asiana Reservation & Sales (1) 800-227-4262

Austrian (OS)
Bassinets
baby cradle/bassinet (for infants from 6 to 9 months and with max. weight of  11 kg) on long-haul routes aircraft Boeing 777 and Boeing 767 (seems odd that they say 6-9 months anyone with experience?!?)
Avianca (AV)
Infant Cradles
Avianca flights operated by an Airbus aircraft offer an in-flight cradle service for infants weighing up to 11 kg. This service can be reserved when completing Web Check-in or at the airport counter. Cradles are assigned on a first come first serve basis:
  • Airbus A319-A320: 2 cradles per aircraft
  • Airbus 330: 5 cradles per aircraft
Egypt Air (MS)

Bassinets
Our staff is available to assist mothers and babies throughout the entire flight.
Carrycots are normally located at the front of each cabin section (the bulkhead position). Please remember to request a bulkhead seat when reserving your ticket to ensure the carrycot position.
Please remember to request a bulkhead seat when reserving your ticket to ensure the carrycot position. Currently, bulkhead seats cannot be requested online. To request a bulkhead seat, please contact your local EgyptAir office.

Lot (LO)

Bassinets
On board our Boeing-767s, it is possible to borrow a special cradle for the carriage of infants during the flight

Lufthansa (LH)

Bassinets
On Lufthansa long-haul flights special baby cots are available. Please be aware that the number of seats with cots is limited. The bassinets are suitable for babies up to 14 kg and up to 83 cm in length and are provided free of charge

Scandanavian Airlines (SK)

Bassinets
If your child is under 9 months old, you can order a cradle onboard when flying on your intercontinental routes between Scandinavia and the US/Asia. The baby cannot weigh more than 11kg. The cradle is 72cm long and will be placed on the cabin divider in front of your setas. The cradle is provided free of charge but please book it as soon as possible as there are only a number of cradles available on each aircraft. Call your local SAS Customer Contac Centre to book. Remember to have your booking reference ready

Singapore Airlines (SQ)

Bassinets
While a limited number of bassinets (beds specifically for babies) are available onboard on a first-come, first-served basis, we recommend that you request for a bassinet at the time of booking to assure easy travel with your infant.
The dimensions of the bassinet are 768 L x 298 W x 158 H (mm). Bassinets can support a maximum weight of 14kg

South African Airways (SA)

Sky Cradles
  • Sky cradles are available on a first-come, first-serve basis.
  • Request one upon booking to ensure easy travel with your baby.
  • An infant occupying a sky cradle must not exceed 6 months, 10kg and 75cm.
 
Swiss (LX)

Bassinets
We will be pleased to provide you with a cot on request. This is a limited offer, and for safety reasons is only available for babies up to the age of eight months and a maximum weight of 11 kg. Contact our SWISS Service Centre for this.

Tam Airlines (JJ)

Bassinets
Bassinets/cradles are available to infants under 2 years old on domestic flights operated by Airbus 319 and Airbus 330 and on international flights operated by Airbus 330. Bassinets are occasionally available on the A320 aircraft and in business class on the A330.
The approximate bassinet measurements are: 75 cm x 34 cm x 22 cm. It can hold up to 11 kg including the the infant. The weight of the bassinet is 3.5 kg. The bassinet location is always in front of the first seats of each class, at the bulkhead.
To reserve a bassinet contact TAM's call center at 11- 4002-5700 or 0800 570 5700(Brazil) or 1-888-2FLYTAM (USA) to reserve a bassinet. You must request at bassinet at least 3 hours in advance of the flight. Note: If you are flying on an A320 aircraft or in business class on an A330, bassinets cannot be booked in advance, as some of these aircraft are not equipped with bassinets. Ask your flight attendant upon boarding
 
Tap Portugal (TP)

Carrycots
If you are travelling with a baby, you can request a carrycot.
This service is free on TAP aircrafts, with the exception of code-share flights.
Many infants and small children fly without occupying a seat, i.e. they travel in a carrycot or on the lap of a parent or guardian. The airline provides carrycots for babies if their parents request one.
The use of carrycots is subject to certain conditions:
  • The infant must not weigh more than 10 kg (22 lbs).
  • The carrycot measures 70 cm (27.5 in) by 30 cm (12 in).
  • There are specific seats on the aircraft for installing carrycots and their number is therefore limited. Please inform the airline of all the flights on which the infant needs a carrycot when making your booking.
  • The number of seats available for carrycots varies from one type of aircraft to another and if there is availability it will be confirmed immediately when you book.
  • Each adult may only hold one child
Thai Airways (TG)
 
Bassinets
Thai Airways carries baby bassinets for infants weighing not more than 10 kgs up until six months old. The bassinets should be booked in advance through the reservations department
 
United Airlines (UA)
 
Bassinets
A limited number of bassinets can be reserved for use, free of charge, on international aircraft only. Bassinets are available for customers traveling international segments in United BusinessFirst® on select 757, 767 and 777 aircraft and in United Economy® on 747, 757, 767 and 777 aircraft. Bassinets are not available for customers traveling in United Global FirstSM, United First® or United Business® at this time.
Bassinets are large enough to hold an infant weighing 22 pounds (10 kg) or less. They may not be used during taxi, takeoff or landing, or when the seatbelt sign is illuminated. Along with bassinet requests, we will provide accompanying seat assignments for an adult traveling with an infant and up to one travel companion. Contact United Reservations at 1-800-UNITED-1 (1-800-864-8331) within the United States, or call the appropriate worldwide contact. There will be no fee for these seat assignments when arranged by United Reservations or with a United representative at the airport; however bassinet availability is limited, so we recommend that customers call ahead of time to make these arrangements

Monday 8 April 2013

Bassinet (or Sky Cot) Availability on One World

Air Berlin (AB)

To ensure that our youngest passengers are looked after properly, we provide cots free of charge in the first row on many flights of 90 minutes or longer (for infants up to 12 months old, subject to availability)

American Airlines (AA)

Bassinets
  • One onboard metal frame bassinet may be available on a first come, first served basis on 777 aircraft and some 767 aircraft. Bassinets cannot be reserved in advance. Please ask at check-in for availability
  • If using a bassinet onboard, please note that the infant must be held during take-off and landing and at all other times when the seat belt sign is on
  • Infant using a bassinet must be under 2 years old and weigh no more than 35 pounds / 15.8 kg

British Airways (BA)
 
Carrycots
For your baby's comfort, we have specially designed carrycots on board, so that your baby can sleep during the flight.
To reserve a carrycot you just need to book a seat in advance at a carrycot position on the aircraft, and that is free of charge. You'll see the carrycot positions on the seat map in Manage My Booking. If you don't choose a seat in advance, we'll allocate a suitable seat for you three days before departure, but this might not be at a carrycot position.

Please note: Due to operational reasons, sometimes we will not be able to guarantee the carrycot that you reserved.

Child seats
We can also supply a child seat that attaches to the carrycot position. If you have reserved your seat at a carrycot position, you can ask the cabin crew for a child seat.
The child seats supplied by British Airways are:
  • available on all longhaul flights, except in First Class on Boeing 777 aircraft, where only carrycots are supplied
  • suitable to be used from birth to two years, for infants who weigh no more than 13kgs (29lbs)
  • adjustable to a variety of positions from horizontal to vertical

Cathay Pacific (CX)

  • All our aircraft are equipped with special baby bassinets. A bassinet measures 76.20cm (30") x 38.10cm (15") x 20.32cm (8") and can carry up to 12kgs
  • Please note however a baby older than 6 months may feel uncomfortable in a bassinet
  • A request for a baby bassinet (BSCT) can be made at time of reservation if passenger is travelling with an infant.

Finnair (AY)

Baby baskets

You can reserve a baby basket if you are travelling on an intercontinental scheduled flight or a leisure flight (AY1000 series). As baby basket places in the cabin are limited, we recommended that you reserve your basket when you book your flights tickets, either through the Finnair office or your travel agency.
You must pay for a first-row seat in order to use a baby basket. You can reserve your seat online via the Select your Sear service on our website. If you’re travelling on a Finnair leisure flight (AY1000 series), you can reserve your seats online via the Leisure flights supplementary services.
If your child is under 2 years, he or she must sit on an adult’s lap wearing a separate safety belt, or in a child restraint device fastened to the aircraft seat – this is especially important during take-off, landing and periods of irregularity (for example, those caused by turbulence).
The inside length of our baby baskets is 70 cm. The infant using the basket may not weigh more than 11 kg (24 lb). Baby basket is recommended for infants not older than 6 months.

Iberia (IB)

To make your baby's trip safer, on intercontinental flights and for babies up to 8 months and 11 kg. maximum weight., Iberia has available a certain number of sky-cots.
These skycots, along with the seats for the adult passengers who accompany the infant, cannot be booked online.
To book a skycot please contact the Iberia Office in your country, who will inform you if you will be able to book a seat for yourself in the area asigned to skycots. If your fare does not allow for your seat to be pre-assigned, it is important that you arrive at the airport in plenty of time for check-in.

Japan Airlines (JAL)

Available. Reservations Required.
  • * Our bassinettes are ideal for infants weighing up to 10.5kg (age 2).
    Dimensions (length: 77 cms, width: 32.5 cms, and depth: 15 cms).
  • * Please note that bassinettes are available in limited numbers and reservation may not always be possible.
 LAN (LA)

Cribs
Passengers travelling with infants can request a crib through our Contact Center or any LAN office.
  • This service should be requested 24 hours in advance and is only available for flights on Boeing 767s and Airbus 340s.
  • To ensure the infant’s comfort and safety, cribs can only be used by infants weighing less than 10 kilos (22.5 lbs) and measuring less than 71cm. (28 inches), irrespective of their age. 

Malaysia Airlines (MH)

Reservations for bassinets

A number of bassinets are provided onboard, depending on the aircraft. Due to safety and storage reasons, passengers are not allowed to carry their own bassinets into the cabin. Should you need one for your infant, reservations can be made at the time of your initial ticket purchase for a bassinet provided by Malaysia Airlines.

Qantas (QF)

On domestic services, infants under the age of two can travel on their parent's tickets. For international services, infants must have their own ticket.
As bassinets are limited, please ensure that you request this at the time of booking. Bassinets on Qantas flights are approximately 71cm long, 31cm wide, 26cm deep, and have a weight limitation of 11 kg. If your infant is too large for the bassinet and is travelling on the parents ticket then they must be nursed.

On domestic services, infants under the age of two can travel on their parent's tickets. For international services, infants must have their own ticket.
As bassinets are limited, please ensure that you request this at the time of booking. Bassinets on Qantas flights are approximately 71cm long, 31cm wide, 26cm deep, and have a weight limitation of 11 kg. If your infant is too large for the bassinet and is travelling on the parents ticket then they must be nursed.

Royal Jordanian (RJ)

Seats with bassinets are available on select flights, though be sure to book early as these are allocated on a first-come, first-served basis