Bassinet (or Sky Cot) Availability on Star Alliance

Information for Airlines within Star Alliance that have Bassinet/Sky Cot/Cradle use on their aircraft

Air Canada (AC)

Bassinet policy

If you're travelling with an infant in Economy Class, you may request a bassinet in advance of travel by contacting Air Canana Reservations. However, we are unable to confirm availability until the time of your flight's departure.

Important:

• bassinets are assigned on a first come, first served basis, subject to availability at time of flight departure;
• bassinets may be provided in Economy Class only on the following aircraft:
  • Boeing 777-300 (77W)
  • Boeing 777-200 (77L)
  • Airbus 330 (333)
  • Boeing 767-300 (763)
• for safety reasons:
  •  bassinets can be used only for infants weighing less than 12kg (25lbs) who are unable to sit upright;
  • the cabin crew is responsible for installing the bassinet once the seat belt sign has been turned off 
  
  

Air China (CA)

Infant Cradles

For routes other than Sao Paulo, passengers requesting an infant cradle should go to Air China's designated ticket offices in the departure city at least 48 hours prior to their flight departure time to request a cradle; For the Sao Paulo route, passengers should go to Air China's designated ticket offices at least 72 hours prior to their flight departure time to request a cradle. Remember to bring all travel documents for the adult passenger and the infant when you purchase tickets. Because the number of aircraft with cradles is limited, advance consultation with an Air China business department representative is recommended.

Air New Zealand (NZ)

Bassinets
On international fights, bassinet fittings may be installed on Air New Zealand Boeing 747, 777 and 767 aircraft. The bassinets are made up with sheets, a pillow and blankets and are designed for infants up to 8 months old (and weighing a maximum of 11.8kgs/26lbs).
When booking online, bassinets are identified with a bassinet icon, and when selecting a seat in a Bassinet Row with a bassinet fitting you will be asked to confirm that the infant will meet the criteria to use the bassinet. If the infant is more than 11.8kgs/26lbs or older than 8 months at the time of travel, they may not be able to use the bassinet and you may be moved to allow a suitably aged infant to use the bassinet. In this instance you will not be provided with a refund of any paid seat select fee. Please note that when selecting your seat online, not all seats in a Bassinet Row have bassinet fittings, those that do are indicated with a bassinet icon and states that it includes a bassinet.
If you are travelling with an infant aged between 8 months and 15 months (and weighing a maximum of 11.8kgs/26lbs) and have not pre purchased a bassinet seat, a bassinet seat may be allocated to you if one is still available at the time you check in on the day of travel.

ANA (NH)

Bassinets

Bassinets are provided on all international aircraft. Please book the bassinet when you make your reservation.

• ・ Size: 85cm x 45cm x 33cm
  weight: maximum 10kg
• ・ Please note that the bassinet seat position and number are limited.

Asiana (OZ)

Baby Bassinet Service

 

Qualification: Infants who are younger than two years, not taller than 76 cm and lighter than 14 kg, traveling on an international flight

Contents of Service: Asiana Airlines provides a Baby Bassinet for passengers who accompany infants and use international services.

In-flight baby bassinets are available upon reservation. Please note that the number of bassinets is limited, and are assigned in order of application.
The length, width and depth of the bassinet are 76 cm, 29.8 cm and 15.8 cm, respectively.
Infants who are 76 cm tall or taller, or who weigh 14 kg or more shall sit with the accompanying adults, and shall not use the baby bassinet, regardless of reservation status.

How to Apply: Contact Asiana Reservation & Sales (1) 800-227-4262

Austrian (OS)

Bassinets

baby cradle/bassinet (for infants from 6 to 9 months and with max. weight of  11 kg) on long-haul routes aircraft Boeing 777 and Boeing 767 (seems odd that they say 6-9 months anyone with experience?!?)

Avianca (AV)

Infant Cradles

Avianca flights operated by an Airbus aircraft offer an in-flight cradle service for infants weighing up to 11 kg. This service can be reserved when completing Web Check-in or at the airport counter. Cradles are assigned on a first come first serve basis:

• Airbus A319-A320: 2 cradles per aircraft
• Airbus 330: 5 cradles per aircraft

Egypt Air (MS)

Bassinets
Our staff is available to assist mothers and babies throughout the entire flight.
Carrycots are normally located at the front of each cabin section (the bulkhead position). Please remember to request a bulkhead seat when reserving your ticket to ensure the carrycot position.
Please remember to request a bulkhead seat when reserving your ticket to ensure the carrycot position. Currently, bulkhead seats cannot be requested online. To request a bulkhead seat, please contact your local EgyptAir office.

Lot (LO)

Bassinets
On board our Boeing-767s, it is possible to borrow a special cradle for the carriage of infants during the flight

Lufthansa (LH)

Bassinets
On Lufthansa long-haul flights special baby cots are available. Please be aware that the number of seats with cots is limited. The bassinets are suitable for babies up to 14 kg and up to 83 cm in length and are provided free of charge

Scandanavian Airlines (SK)

Bassinets
If your child is under 9 months old, you can order a cradle onboard when flying on your intercontinental routes between Scandinavia and the US/Asia. The baby cannot weigh more than 11kg. The cradle is 72cm long and will be placed on the cabin divider in front of your setas. The cradle is provided free of charge but please book it as soon as possible as there are only a number of cradles available on each aircraft. Call your local SAS Customer Contac Centre to book. Remember to have your booking reference ready

Singapore Airlines (SQ)

Bassinets

While a limited number of bassinets (beds specifically for babies) are available onboard on a first-come, first-served basis, we recommend that you request for a bassinet at the time of booking to assure easy travel with your infant.
The dimensions of the bassinet are 768 L x 298 W x 158 H (mm). Bassinets can support a maximum weight of 14kg

South African Airways (SA)

Sky Cradles

• Sky cradles are available on a first-come, first-serve basis.
• Request one upon booking to ensure easy travel with your baby.
• An infant occupying a sky cradle must not exceed 6 months, 10kg and 75cm.

 
Swiss (LX)

Bassinets
We will be pleased to provide you with a cot on request. This is a limited offer, and for safety reasons is only available for babies up to the age of eight months and a maximum weight of 11 kg. Contact our SWISS Service Centre for this.

Tam Airlines (JJ)

Bassinets
Bassinets/cradles are available to infants under 2 years old on domestic flights operated by Airbus 319 and Airbus 330 and on international flights operated by Airbus 330. Bassinets are occasionally available on the A320 aircraft and in business class on the A330.
The approximate bassinet measurements are: 75 cm x 34 cm x 22 cm. It can hold up to 11 kg including the the infant. The weight of the bassinet is 3.5 kg. The bassinet location is always in front of the first seats of each class, at the bulkhead.

To reserve a bassinet contact TAM's call center at 11- 4002-5700 or 0800 570 5700(Brazil) or 1-888-2FLYTAM (USA) to reserve a bassinet. You must request at bassinet at least 3 hours in advance of the flight. Note: If you are flying on an A320 aircraft or in business class on an A330, bassinets cannot be booked in advance, as some of these aircraft are not equipped with bassinets. Ask your flight attendant upon boarding

 

Tap Portugal (TP)

Carrycots

If you are travelling with a baby, you can request a carrycot.
This service is free on TAP aircrafts, with the exception of code-share flights.
Many infants and small children fly without occupying a seat, i.e. they travel in a carrycot or on the lap of a parent or guardian. The airline provides carrycots for babies if their parents request one.
The use of carrycots is subject to certain conditions:

• The infant must not weigh more than 10 kg (22 lbs).
• The carrycot measures 70 cm (27.5 in) by 30 cm (12 in).
• There are specific seats on the aircraft for installing carrycots and their number is therefore limited. Please inform the airline of all the flights on which the infant needs a carrycot when making your booking.
• The number of seats available for carrycots varies from one type of aircraft to another and if there is availability it will be confirmed immediately when you book.
• Each adult may only hold one child

Thai Airways (TG)

 

Bassinets

Thai Airways carries baby bassinets for infants weighing not more than 10 kgs up until six months old. The bassinets should be booked in advance through the reservations department

 

United Airlines (UA)

 

Bassinets

A limited number of bassinets can be reserved for use, free of charge, on international aircraft only. Bassinets are available for customers traveling international segments in United BusinessFirst® on select 757, 767 and 777 aircraft and in United Economy® on 747, 757, 767 and 777 aircraft. Bassinets are not available for customers traveling in United Global First^SM, United First® or United Business® at this time.
Bassinets are large enough to hold an infant weighing 22 pounds (10 kg) or less. They may not be used during taxi, takeoff or landing, or when the seatbelt sign is illuminated. Along with bassinet requests, we will provide accompanying seat assignments for an adult traveling with an infant and up to one travel companion. Contact United Reservations at 1-800-UNITED-1 (1-800-864-8331) within the United States, or call the appropriate worldwide contact. There will be no fee for these seat assignments when arranged by United Reservations or with a United representative at the airport; however bassinet availability is limited, so we recommend that customers call ahead of time to make these arrangements